Jackpot City Casino

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Dating back to 1998, Jackpot City Casino is a long-standing gaming brand. Services were not launched in the US until 2023.

The brand provides its members with a large portfolio of games featuring slots and live dealers.

The main downside to Jackpot City Casino is its location. The brand is currently only available in New Jersey and Pennsylvania. The online casino may branch out to other states, but for now, it is limited.

Learn more about Jackpot City Casino in my full review below.

I provide details on the game collection, banking, mobile play, and customer support so you can fully understand what the brand offers its members.

Would We Play at Jackpot City?

I would play at Jackpot City as it features a nice selection of games and is a trusted brand. Any casino that can stand the test of time and remain open for decades is doing something right. 

I do think the brand should lower its wagering requirements on promotions, as some deals go as high as 30x.

The amount is virtually impossible to reach and may turn off players who want access to promotions and quick playthrough requirements.

An In-Depth Look at Jackpot City

Jackpot City is owned and operated by Cadtree Limited, a subsidiary of Super Group.

As the holding company behind major brands, Super Group is responsible for some of the most popular iGaming sites in the world.

Sister sites to Jackpot City Casino include Betway, Spin Casino, Hippodrome Casino, and Dream Bingo.

Jackpot City Bonus Details

New Jersey and Pennsylvania players are eligible for a welcome bonus, but the deals will vary. Additional promotions are also available but will differ based on your location. However, there isn’t a no deposit bonus on offer here.

You can claim a 100% match up to $1,000 plus 20 bonus spins in NJ. This deal has a 30x playthrough requirement, which is high for me.

You can claim a 100% match worth up to $1,000 for PA players. You won’t find the free spin offer here. However, the playthrough is a bit lower at 25x.

You must create a new player account, log in, and claim the bonus to earn the incentives. A deposit of $10 or more is required to activate the deal.

Registration Process at Jackpot City

• Start the registration process by visiting Jackpot City.
• Select signup and then your state (NJ or PA).
• Select signup again, as you are now taken to the appropriate casino page.
• Fill in the registration form, agreeing to the terms and conditions along the way.
• Verify your account; once approved, you will be logged in.
• To claim the bonus deal, you will need to select the promotion and then deposit $10 or more.
• Be sure to read the terms and conditions to fully understand how the deal works. The offers vary in both states.

Once the bonus is added, you can play games and use the free funds. Complete the bonus in the time frame listed in the terms and conditions to be eligible for withdrawal.

Jackpot City App Experience

Easily download the Jackpot City Casino app for mobile gaming in NJ or PA, with the iOS and Android app featuring top ratings from players.

The app is well designed with zero lag time and easy navigation.

The layout is a bit different from the desktop but still easy to use. The search tab is perfect for functionality and ensures you can quickly locate the games you are looking for.

GeoComply

Jackpot City Casino requires players to be located in NJ or PA to play. To create a new player account, you must turn on location detection on your device.

If the brand detects you are not in the two accepted states, you will not be allowed to join. The brand adheres to local gaming restrictions, which require geolocation services.

Jackpot City Site Experience

With its purple theming, Jackpot City Casino provides a visually pleasing experience with simple navigation and design.

Once you join, you can access your account details at the top right of the home screen. Use the banner to keep track of new games and promotional deals.

Under the banner, you will find the game categories. Easily locate popular titles, new games, live dealers, blackjack, and more.

The site changes up the top game and seasonal options, so there is always something new to try, no matter the time frame.

The site welcomes beginners with simple tabs and a responsive interface.

The platform is self-explanatory, so with a little browsing, you can find customer support and check out games, promotions, and account details.

Jackpot City Games

The game collection at Jackpot City is over 500 strong, ensuring you have plenty of titles to explore. Because you are playing with real money, expect to find slots, table games, and live dealers.

Let’s explore each category more below so you can see the full scale of the portfolio.

Casino Online Slots

The slot collection can be viewed A-Z or categorized, including Top Games, Megaways, and AGS Adventures. As you scroll through the collection, look for games that catch your eye.

Several software developers are provided here, so the collection has a nice mix of older and newer games.

Each game has a set theme with in-game features for a fun reel-spinning experience. I like to look for games with free spins, bonus rounds, and multipliers to boost my win potential.

You can also view the info section of a game to check for the return to player percentage (RTP).

I look for slots with a 96% RTP to help increase my odds of winning.

Example games include:

• 8x Crystal Bells
• Coins of Fire
• Fortune Treasure
• Irish Pot Luck
• Kraken Conquest
• Sky Raiders Power Combo

Table Games

There are a few dozen titles in this section, making it easy to explore roulette, blackjack, craps, and other common table games.

Each game will have a low to high buy-in, ensuring players of all bankrolls and skill levels can play.

Look for the NEW banner on select games to locate the latest table game additions to the portfolio. The site adds new titles regularly to ensure you always have interesting titles to explore.

Example games to play include:

• American Roulette
• Lightning Baccarat First Person
• Dragon Tiger First Person
• Football Studio
• Super Sic Bo
• Backcourt Blackjack

Live Dealer Games

With just over a dozen games, the live dealer collection at Jackpot City is promising. The platform includes lower to mid-limit games with $15, $20, $25, $30, and $50 blackjack tables.

You can also explore live dealer roulette, Three Card Poker, Video Poker, Ultimate Texas Hold’em, and Crazy Time.

Each game loads streaming services onto your device so you can play and watch in real time. Make your decisions as the action happens to feel like you are the casino in the comfort of your home.

Notable Features

Jackpot City is your standard online casino, so I didn’t find any notable features that stood out to me. I do want to note the app is top-rated, with a 4.6 in Google Play and 4.7 in the Apple App Store.

This is an extremely high rating for a casino app and should be considered by players when joining.

Purchases & Prize Redemption

Because Jackpot City Casino is a real money site, you must deposit to play games. The minimum required per deposit is $10, which is also the minimum for withdrawals.

Banking methods for deposits and withdrawals are vast, with several types featured here. When you claim a bonus at Jackpot City Casino, note the expiration date and playthrough requirements.

You must complete all terms and conditions before you are allowed to withdraw funds.

Check out the available banking methods below to see how you can complete transactions.

Deposit methods

• Visa
• Mastercard
• Apple Pay
• Jackpot City Play+
• VIP Preferred
• Cash at Cage (NJ Only)
• PayPal
• Skrill

Withdrawal methods

• Debit Card
• Cash at Cage (NJ)
• Check withdrawal (PA only)
• PayPal
• Venmo
• VIP Preferred
• Skrill
• Jackpot City Play+

Jackpot City State Restrictions

Unfortunately, Jackpot City is restricted to New Jersey and Pennsylvania. You must be 21 and older and located in either state to join.

Loyalty Programs

The VIP program at Jackpot City allows players to earn rewards with deposits and gameplay.

Once you qualify for the program, the site will provide a VIP account manager to help you with any problems or issues.

Expedited withdrawals are also provided to members, along with priority customer support and exclusive promotional deals.

Customer Service

Jackpot City includes several methods of customer support. You can call 888-842-4312 for assistance, but hours vary based on location.

You can also email via submit a request form in the frequently asked questions section.

I prefer to use the live chat, though you must start with the bot before you can speak to a real person. The chatbot is featured 24/7, and live person chat is available from 12-8 local times.

Jackpot City Safety and Security

Jackpot City is a safe online casino site certified by eCOGRA for fairness and security.

The casino utilizes SSL encryption to protect player details, ensuring your personal and financial details are safe.