SugarHouse Casino Review & App Experience
Game Selection
90
Bonus
80
Mobile App
90
Banking
95
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Pros & Cons Of SugarHouse Casino
- 1x playthrough on the welcome bonus
- An extensive collection of casino games
- A safe app that features strong authentication
- Supported by a large number of game software manufacturers
- Live chat not available 24 hours a day
- The small selection of progressive slots
- Offers a small selection of table games
- Some players state that the rewards program is confusing
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Many online gambling establishments have sprung up in the US since PASPA was struck down.
While this is good for players because it creates competition, deciding on which platform to spend your hard-earned money on becomes a chore.
This is why the work we do at bestodds.com is critical. We have a team of dedicated casino experts who are eager to provide you with guileless assessments of online gambling platforms. In this review, we look at SugarHouse Casino.
Rush Street is the company behind the SugarHouse Casino. It is an NYSE-listed organization that has been in the gaming business for almost a decade.
It operates many land-based and online casino gaming platforms and multiple sports betting sites.
In the SugarHouse Casino, Rush Street provides players with a safe environment where you can play a range of real money games.
Let’s look at this site in more detail and see what else you can expect here.
Would We Play At SugarHouse Casinos?
SugarHouse Casino is an outstanding app, perfect for new and established players alike. It carries lots of quality games from the best software manufacturers. It is a balanced gaming platform with something to offer everyone.
We felt that the live games complement needed some beefing up. But this doesn’t mean you won’t still have a good time here.
The live gaming options available come from Evolution, and for most players will be enough to keep you entertained.
In-Depth Look At SugarHouse
Rush Street is named after the iconic Chicago highway. It is where the company headquarters are located and made perfect sense when the founders were looking for a name for the business.
Neil Bluhm and Greg Carlin established Rush Street in the mid-1990s.
In the beginning, the idea wasn’t to build the mega gaming empire that Rush Street has become today. Neil and Greg partnered up to build a casino at Niagara Falls for the Canadian government.
The result of this effort is what we know today as the Fallsview Casino Resortーthe highest-grossing Canadian casino.
Today Rush Street is a reputable operator with interests in multiple jurisdictions. You can find its casinos in places like New Jersey and Philadelphia. You need not look too hard to see that these are top-tier apps with loads to offer.
Some of the best names power SugarHouse Casinos in casino games manufacturing. These include Big Time Gaming, NetEnt, Evolution, and Konami Games, just to mention a few.
Not to be outdone, Rush Street also has an exclusive lobby where it hosts games you can’t find anywhere else. This is not your average casino.
Our SugarHouse casino review showed that this is a quality gambling platform. We announce this with no reservations at all. But you may still feel uneasy about depositing your money here. We understand that.
But what do other industry stakeholders say about this operator? The Egaming Review Awards are considered by many as the gold standard when it comes to industry recognition.
When you see an operator walk away with one of these, it means they are worth more than just a quick gander. Rush Street won the 2018 EGR Award for the Best Mobile Operator in North America.
SugarHouse Casino Bonus Details
Bonuses and promotions are tried and tested ways that operators use to lure new customers and keep existing ones engaged. SugarHouse Casino has a set of freebies for all its players.
These bonuses come in all shapes and sizes; figuring out which one to claim might overwhelm you. That’s why we have conducted this review. We will start by looking at the new player welcome offer.
First Deposit Bonus
All SugarHouse players qualify for this bonus, even those in the sportsbook. You get the first deposit bonus offer when you make a $10 minimum deposit in your initial transaction.
You need to opt in to this bonus by using any of the multiple promo codes listed for the bonus. SugarHouse will match your deposit dollar-for-dollar up to $250.
Players will need to play through the bonus amount once to claim winnings from this offer.
Additional Promotions
The SugarHouse first deposit bonus is available once to new players. Regulars also have multiple promotions of which to take advantage like no deposit bonuses.
The NetEnt Slam Dunk, for example, is a tournament where you can win $10,000.
There is also the king cash community chat prizes, you are rewarded for active discourse on this platform.
You can contact customer support to learn the most up-to-date bonuses or check the SugarHouse promotions page.
Registration Process At SugarHouse Casino
Creating a new account is a breeze in SugarHouse Casino. If you think about it, there is no reason for operators to complicate it. You will only need three simple steps to get started.
But first, you need to find your way to the registration page. You can use any of the links provided on our website or do it manually in your search engine.
Whichever way you get there, the first thing you need to do in SugarHouse casino is to provide a username, email address, and a valid password. The casino will help you create a strong password to protect your account.
If you are claiming the new player welcome bonus, you will also need to enter the promo code at this stage. Make sure you have understood the bonus terms and conditions before you claim.
You can read the bonuses section of our SugarHouse Casino review to find out what this app offers.
The next section will require you to input your details. Make sure the information you provide here is accurate. Any mistakes will only delay your registration process.
The information needed at this stage includes your full name, date of birth, physical address, occupation, and the last four digits of your social.
SugarHouse Casino does not profit by selling your data. They will only use the information collected here for verification.
SugarHouse Casino is just one of the products you can enjoy at Rush Street. Players here can also wager on sportsbooks. Casino4fun is also another product that was created even before the online casino.
So, you find that there are many ways with which you can sign up. If you already have an account with any of these, you need not open a new one in the casino. You can use the same credentials across all products. How convenient is that?
SugarHouse Casino App Experience
The layout of the SugarHouse Casino app will be familiar to many. It spots the blue and white theme that players have come to identify this operator by.
The color scheme not only makes the app beautiful but also fulfills a practical purpose. It makes it easy to stare at the screen for hours on end.
The lower part of the app interface carries the navigational options that you can use to jump from one part of the app to the other.
This is where you will get the casino/sportsbook tab, promotions, iRewards, support, and the bet slip button.
The beauty of playing games in a quality app like SugarHouse Casino is that you have multiple options. We are sure you have seen platforms where players can only use Android native apps.
While this might have been forgivable in the early days of US sports betting, it won’t fly now.
Luckily, you won’t have to worry about this here. You can get the SugarHouse iOS app straight from the App Store. Android users have a simple workaround that they can use to download and install the APK file.
Money gambling apps are not allowed in Google Play Store, so you need to download it straight from the casino site.
When you do, make sure you have enabled installation from unknown apps. This will ensure that the installation goes through successfully.
A third option is also available that you can use to enjoy casino games on your mobile device. SugarHouse has also optimized the browser site for mobile play. You can use any browser to play the latest casino games from the best suppliers.
The advantage of using the mobile web browser app is that you need not be concerned about downloading the app onto your phone.
Browser apps do not need updates, and you will always be using the latest version of the SugarHouse Casino app.
GeoComply
The US online casino industry is decentralized, and states can formulate legislation as they see fit. This situation has caused a disjointed effort in online casino gaming legalization.
Some states like New Jersey have led the charge and are already seeing the tax dollars flow in.
Others, however, are yet to get their paperwork in order. So, to ensure that each state benefits from the gambling activity within its borders, the rules state that you can only wager in the state in which you are physically present.
This is where GeoComply comes in.
If you have been around gambling apps for a while, you are bound to have come across this name. This is a geo validator that makes sure you are where you say you are.
It does this by rooting out virtual private networks (VPNs) and general instances of location fraud. In simple terms, you can’t play in SugarHouse Casino without it.
That said, getting GeoComply on your device will not take much. If you are using a mobile device, you need only switch-on location services, this applies to Android and iOS devices.
Desktop users have a slightly different process, but as you will see, there is nothing to it as well. You need to download and install a plugin for your browser.
SugarHouse Casino Site Experience
The SugarHouse Casino website is one of the simplest we have come across that’s a good thing. The designers here placed deserved emphasis on the games. We always like it when we see that. In the left part of the header, you will find the main menu.
This is where you can select the casino you want to play in. You will also find tabs for the promotions, rewards, help center, and support services.
The hero image above the fold, which is normally reserved for shoving bonuses down your throat, has been given a new role here.
Yes, you will find some bonus and iRewards information, but it’s balanced with stuff from the games.
Finding a game to play in SugarHouse Casino couldn’t be simpler. This operator has opted to place a sea of casino games in the main area of the homepage.
Although we like the openness of this approach, you can’t help but feel that some players might be overwhelmed. Here is a pro-tip. Search for your desired games using the casino’s search feature.
You can filter these out using the game type, supplier, and so on. The sorting tool will also allow you to arrange the search results to be most appropriate for you.
SugarHouse Casino Games
SugarHouse Casino is a quality brand; we have established that by now. So, coming into this section of our review, we knew we could expect nothing but the best.
SugarHouse did not disappoint.
This app carries an extensive number of titles from the best game software manufacturers. Represented here are the likes of NetEnt, Evolution, BTG, and more. These companies only associate with quality apps.
Below, we have provided a list of the gaming options available in the SugarHouse casino.
- Blackjack
- Video Poker
- Slingo
- Slots
- Progressive Jackpots
Casino Online Slots
Slots are the most popular game type in the SugarHouse Casino. So it’s not surprising at all that most suppliers here provide slots. Players like these because they are easy to play.
You do not need any strategies when you are playing slots, the learning curve is short and you can get going in no time at all. Slots come in various themes; you won’t struggle to find a game that speaks to your interests.
Here are our top picks:
- Divine Fortune Megaways
- Narcos
- Mercy Gods
- Starburst
- Danger High Voltage
Table Games
The table games lobby at the SugarHouse Casino boasts over two dozen titles. Here you will find multiple variants of blackjack, baccarat, roulette, and video poker.
SugarHouse even has exclusive games like multi-bet blackjack and single-deck blackjack that players can enjoy. Here is a list of the best table games here.
- Blackjack
- American Roulette
- Baccarat
- Ultimate Texas Hold’em
- French Roulette
Live Dealer Games
The live games lobby is always a bit small in most casinos, and it’s the same way here. This is because live games suppliers are fewer than slots or table games providers.
Setting up a live games lobby is expensive, and only a few can pull it off.
So, just having live games to offer, in itself, is a commendable feat. Evolution supplies the live games you find in the SugarHouse Casino.
It has only a dozen titles to offer, but these are more than adequate for players to have fun with.
Here are some of our favorites:
- Auto Lightning Roulette
- Football Studio
- Baccarat
- Blackjack
- Dragon Tiger
Notable Features
SugarHouse Casino has prepared many features that we hope will help players win more money. We hate useless features that only take up space and do not provide any real value.
In the list below, we have excluded those features, and most apps have them. It’s not unique to SugarHouse only. These are the most useful features here:
- Chat room
- Help Center
- Bonus bank
- Online sportsbook
Deposit & Withdrawals
Playing in a casino is about the games, which is key. But other factors make up the entire casino experience. If left unchecked, these factors can negatively affect you.
One of these factors is payment processing. Luckily, regulated sites in the United States always have reputable payment processing services.
Deposits are an important part of playing SugarHouse. Every player has to deposit funds into their account at one point or another.
So for an experience that affects every player like this, it’s in the casino’s best interest to ensure that it’s as painless as possible.
Players in SugarHouse have multiple deposit methods that they can use. Most methods are instant or will take just a few minutes for the transaction to complete.
You select from a range of credit/debit cards, e-wallets, online banking, cash, the SugarHouse casino Play+ card, and more.
You will notice fewer methods when taking your money out. There is nothing sinister here, and this is common in many online casinos in the US. It’s because some payment methods like PayNearMe can only be used to fund your account.
Your choice of withdrawal method needs to be an informed one. You are off to a cracking start by reading our SugarHouse Casino review. In an attempt to curb money laundering through the casino, operators insist that players use the same method for deposits and withdrawals.
Think about this before making your initial deposit.
Withdrawal limits and payout times may vary depending on the method you use. It’s always a good idea to contact customer care and get the latest information on which options are available for you.
But if fast transactions are what you seek, you can’t do much better than cash at the cage and the casino Play+ card. You can use these options to make instant deposits and withdrawals.
Here are the payment services you can use on SugarHouse casinos:
- Visa
- MasterCard
- PayNearMe
- Vip preferred e-checks
- Cash at the cage
- Play+
- PayPal
- Discover
SugarHouse Casino State Restrictions
SugarHouse has one of the most expansive networks of casinos in the US. It has multiple land-based and online casinos. But the US online gambling market is still very young. Many states are yet to legalize online gambling.
We won’t be surprised at all if SugarHouse Casinos spread to other markets as they come online. Right now, you find platforms under this operator listed as SugarHouse or BetRivers. It’s the same app but with a rebrand.
Here are the places where you can find these platforms:
Loyalty Programs
We have seen the bonus offers available for new players in the SugarHouse Casino, and now we review something for regular players. The iRush rewards program seeks to promote regular casino gaming.
Players ascend the loyalty level ladder through points earned when you place real money wagers. A higher loyalty level status means you get benefits quicker. It also means you get access to exclusive perks.
Bonus store points are also up for grabs, which can be used in the bonus store.
Customer Service
Getting help in SugarHouse Casino is effortless. You have multiple channels to do so, all with a wealth of information. The first resource at your disposal is the help center.
Now, this should be your best friend if you plan to have an enjoyable gambling experience in the SugarHouse Casino.
It contains answers to some of the most nagging questions faced by players that went before you. You can use the search tool to find answers quicker. SugarHouse Casino also runs a live chat service if you need to contact real support agents.
It is available from 9:30 am to 2 am EDT. Your other options include email support and a text support service.
SugarHouse Casino Safety And Security
Security and safety are issues in the minds of most players, or they should be anyway. Transacting online brings with it an inherent risk. You need a casino where you can gamble with ease and not worry about attacks.
SugarHouse Casino takes security seriously. It is not surprising though, it’s exactly what we expected from such an experienced operator. You have industry-leading safety protocols that ensure that your data is safe.
These are all as strong as the password you set up and how closely guarded you keep it. At SugarHouse Casino, you can also opt-in for strong authentication when you sign up.
This feature will send you a text whenever there is a login attempt on your account.